The most effective industrial laundries ensure everything that comes into their facilities soiled is shipped out clean: no “shortages”. Surveys of customers have shown that shortages are the biggest reason for dissatisfaction; they are most responsible for you losing business.
Bar coding’s inception made this situation much easier to avoid. Before bar coding came along, you might never have lost a garment in your plant. But if a customer didn’t return a piece to your route salesperson (RSP) as soiled goods were being picked up, you couldn’t easily prove it.